How to guides
- Impersonating supervisors
- Approving schedule transactions (1:43)
- Published schedule reports (5:26)
- Securities Introduction
- Event Reminders
- Event settings: customizing behaviors and presets
- Today's Links
- Today's Survey & Results
- Managing Hot News
- Ranking Profiles
- Enhanced agent requirements forecasting
- Schedule Bidding
- Report Guide: Adherence Alerts
- Automated Schedule Adjustment Plans (ASAPs)
- Schedule Adherence Monitor
- Automated Schedule Attendance Monitor (ASAM)
- Activating and Deactivating Users
- Memos — how to use them
- Adding Events Manually
- Adding new colors to your palette
- Configuring a new data source
- Creating Adherence Thresholds
- Editing schedules (8:49)
- Creating and publishing a working schedule (7:49)
- Assigning Schedule Templates
- Creating schedule templates (6:17)
- Schedule Template Types
- Configuring break sets (3:21)
- Analyzing history for forecasting (3:37)
- Editing a working forecast (4:36)